Qualikom Canada Courier Solution (QCCS)
Qualikom has been providing software solutions to courier/logistics companies since 1997. We have a thorough understanding of how courier businesses work. “Mission Critical” is a daily occurrence! Courier companies have a big responsibilities to their customers. Delivering from envelopes, to small parcels, to truck loads of cargo.
Qualikom solution is efficient and widely used by courier / logistics companies in Canada.
QUALIKOM Solution is an easy-to-use, online software solution that is specifically designed for the courier / logistics, messenger, expediting and distribution industries. Anyone can learn to use it in a matter of minutes and there is no rocket science! 
QUALIKOM software automates the front-office, dispatch and back-office processes and includes a mobile application to capture in-field statuses from drivers, such as real-time delivery tracking, order accepted, order is on board, driver location, and proof of delivery (POD) realtime captured signatures. 
What do you get: You get your customers to order online, real-time dispatching to your driver's mobile devices, real-time order tracking, real-time communication of pickups and deliveries, electronic proof of deliveries (PODs), a live map of all drivers in the field, driver trails. Automated billing solution, with automated driver settlements and more....
QUALIKOM COURIER SOLUTION is backed by its secure Hybrid advanced datacenter / network, with mission-critical customer services including technical support and training.
Features
- Client Management
- Customize billing, rates, and services to suit customers' specific needs
- Client Management also includes contract billing, sales tracking, electronic notifications, invoicing and a built-in collections tool
- Dispatch module
- Dispatchers can manage the orders and shipment information on multiple screens
- Enables dispatchers to know exactly where drivers are on the map, locally or anywhere in the world. Know what packages they have and which driver is best-suited for the next rush job
- Dispatchers can communicate via instant text with the drivers for status if a delivery is "almost late" or late and drivers can communicate if delayed due to traffic or other obstructions
- Dispatchers can track the real-time GPS location of their drivers
- Price module
- Flexible and user-friendly pricing module and price modifiers
- Price using city to city, zone, or KM door-to-door distance
- Unlimited number of surcharges can also be automated
- Create custom price plans for any customers
- Flexible and user-friendly pricing module and price modifiers
- Accounts Receivables
- Generate customer invoices and driver settlements in seconds
- Comprehensive audit trail with notes
- Track unpaid balances, current and past-due accounts receivables
- Reporting module
- Includes a variety of management reports including commissions and jobs analysis, revenue and A/R
- Includes a variety of management reports including commissions and jobs analysis, revenue and A/R
- Customer Web Portal(s)
- Customers can enter and track their orders online and receive real-time email notifications of completed deliveries
- Once an order is placed your client can log in to track real-time status and proof of delivery including an seeing an image of the signature of the receiver at time of delivery
Benefits
- Improves customer service by providing real-time delivery information
- Reduces operating costs by enabling your clients to enter and track orders online
- Reduces billing and administration costs by automatically pricing orders and emailing invoices to your clients
- Increases dispatch and driver productivity through more efficient dispatching and the use of the QUALIKOM mobile application.
- Further customization can be done on a company by company basis.
Always Happy To Serve! (Since 1997)