Web Hosting Accounts - New web hosting accounts are covered with 30 day money back guarantee. If you are become unsatisfied with our services for any reason within the first 30 days of subscription, we will refund of your money unless otherwise specified at, the time you sign up.
Web Hosting Renewals - Your web hosting account will renew on a monthly, quarterly, or annual basis. Refunds for web hosting account renewals will be granted to customers who request a cancellation of their service, in writing or by phone, no later than 10 days after the renewal date. No exceptions will be made to this policy.
Domain Names - All domain names sales are final at the time of purchase. You are the sole owner of any domain names registered through our services upon payment in full. Should you decide to leave our service and transfer to another host, domain names are transferable and therefore not subject to refunds. Changes to registered domain names (incorrect spelling, etc.) cannot be made once the domain has been purchased with a domain registry. It is important that you verify the spelling of your domain name before submitting your order.
Domain Name Renewals - Domain Name renewals may be billed automatically on the schedule chosen by you. They will renew automatically until you cancel the renewal of you domain name. Domain names are renewed on a minimum of an annual plan.